Shipping Policy

1. Order Processing Time

• Orders are processed within 1–2 business days.

• Orders placed on Sundays or holidays will be processed the next working day.

2. Delivery Time

• Chennai & Tamil Nadu: 2–4 working days

• South India: 3–6 working days

• Rest of India: 5–9 working days

(Delivery time may vary depending on courier service availability.)

3. Shipping Charges

• Standard shipping charges apply based on weight & location.

• Free shipping may be offered during special promotions.

4. Order Tracking

Once shipped, customers will receive a tracking link via:

• Email

• SMS / WhatsApp (if enabled)

5. Delayed / Failed Delivery

We are not responsible for:

• Incorrect address provided by customer

• Customer not available during delivery

• Courier delays due to weather, strikes, or other external factors

6. Damaged Packages

If the package appears tampered or damaged:

• Do NOT accept it

• Inform us within 24 hours with photos

7. International Shipping

Currently not available / Available (choose based on your business)